Panasonic FAQ-System
by
Dr. Wolfgang Tank
—
last modified
Nov 24, 2006 03:19 PM
For Panasonic in Germany catWorkX has implemented a self-service FAQ-solution based on Plone with a flexible rights management enabling the FAQ editor to determine different approval levels for a FAQ. The FAQ-system is integrated into the panasonic.de website and has a back-end integration with a call and issue tracking system.
- Provided by
- catWorkX GmbH
- Industry
- Customer Service, Major Companies, Consumer Goods and Services, Electronics and Electrical
- Country
- Germany