Support options for Plone

Commercial support

Plone is a free, open source product, and has hundreds of companies around the world supporting it. If you are looking for commercial support in your country, consult the list of Plone service providers at plone.net.

Volunteer-run support forums

The Plone community has a vibrant and active community, and you can get help with pretty much anything regarding Plone in the Plone support forums.

Please note that these forums are a web representation of our mailing lists, so the sign-up process is a bit different than a standard forum.

Please read the document How to ask for help and the Frequently Asked Questions before you use the forums/lists or ask the chat rooms for help. It contains helpful hints on how to compose your questions to get constructive answers. Please help us to help you effectively.

Online Support Channel / Chat Room

Support channels and online chat are a central part of Plone culture, and are a good option if you have questions that need a bit of back-and-forth discussion to be resolved. You can find more information about the online support channels and chat rooms here.

Local User Groups

Want to connect with people locally who use Plone? Do you run a local Plone user group that you want people to know about? Check out the list of Local User groups.

Reporting bugs

If you find a bug in Plone itself (as opposed to an add-on product you downloaded), please file a Plone bug report. Bug reports for individual add-on products should be filed with the authors of that product — contact details and/or bug trackers are usually provided on the relevant product download page.

Training

If you want to get better at Plone, quickly, there's no better way than attending a Plone training course. People are doing Plone training all over the world, and upcoming training events are listed at the training page.

Version Support Policy

The Plone community actively maintains the two most recent versions of Plone. See our Version Support Policy for detail.