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Introduction

Basic approach how to integrate emails with plone

Hans-Peter Locher

Mailtoplone's main purpose is to create plone content from emails. The emails are delivered to plone as plaintext containing the entire email including the envelope. Mailtoplone makes heavy use of the zope 3 component architecture and plone's content rules. The tutorial explains the approach and shows an example usecase.
Page 1 of 5.

In a business context emails are a very important communication channel. Customers like to
communicate using email because it's so simple. Replying to emails will keep your history,
and you can attach everything you want and send it to your business partner.

And on the other side, here is our plone portal. With all the advantages a content management has.
You can use it to hold all the information important in your company, it will be searchable and
available.

To bring the two concepts together is the idea behind mailtoplone.

Starting such a marriage isn't that easy, because Plone is huge and so are Emails nowadays, having people
organizing their entire life inside their mail client. To give it a start let's think about two
major principles:

  • Content:

        Managing content is the major mission of plone, and where it's really good at.

  • Rules:

        You can't think about emails without thinking about rules. Rules help you to conquer the process
        of organizing the flood of emails floating through the world wide web.

So the approach of mailtoplone is to create content out of emails, based on rules.

 
by Hans-Peter Locher last modified February 6, 2008 - 11:08 All content is copyright Plone Foundation and the individual contributors.

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