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Why don't I get thumbnails for my images?

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This FAQ applies to: Plone 2.1.x

I uploaded an image, but plone doesn't display any preview, just the full-sized image.

You may be missing the Python Image Library. Check your Zope event.log file for messages like:

 Warning: no Python Imaging Libraries (PIL) found. Archetypes based ImageField's
 don't scale if neccessary.

 PIL not found. Plone needs PIL 1.1.5 or newer to scale images. Please download
 it from http://www.pythonware.com/products/pil/ or
 http://effbot.org/downloads/#Imaging

As the message says, PIL is required for image scaling. It's available from http://www.pythonware.com/products/pil/ or http://effbot.org/downloads/#Imaging . It may also be available from your favorite package system, but make sure that you get version 1.1.5 or newer; the package may be called something like "python-imaging".

Even if you have PIL installed, it may not have jpeg support if for some reason libjpeg wasn't found when PIL was being configured. You may find an error like:

 IOError: decoder jpeg not available

Refer to the error reference for suggestions to fix this problem.

by Bill Fenner last modified August 14, 2006 - 23:23
Contributors: Bill Fenner, Aaron Falk
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